Privacy Policy

Effective date: 22 June 2026

Healthy Food Scanner respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, app, and related services.

1. Who we are

Healthy Food Scanner is a food scanning app designed to help users understand food labels, ingredients, nutrition information, allergens, additives, and healthier food choices.

Healthy Food Scanner is operated by Apex Prime AI.

Website: https://www.healthyfoodscanner.app
Support email: support@healthyfoodscanner.app
Privacy email: privacy@healthyfoodscanner.app
Phone: +44 7944 582195

2. Information we may collect

Depending on how you use the app, we may collect or process the following information:

• Barcode numbers scanned by the user

• Product names, ingredients, nutrition labels, and product photos uploaded for analysis

• Search queries and scan history

• App usage information, such as features used and error logs

• Device and technical information needed to improve app performance

• Account information, if account creation is enabled, such as email address and profile preferences

• Health, diet, allergy, family, or nutrition preferences only if the user chooses to provide them

3. How we use information

We use information to:

• Provide food scan results and ingredient analysis

• Detect potential allergens, additives, high sugar, high salt, or other nutrition concerns

• Improve product recognition and app accuracy

• Save user preferences and scan history, if enabled

• Improve app security, performance, and user experience

• Respond to support requests

• Meet legal, safety, and platform requirements

4. Photos, labels, and AI analysis

When you scan a product label, barcode, ingredients list, or nutrition table, the information may be processed to generate a food analysis. This may include using third-party technology or AI service providers to help understand the image or text.

We do not use scanned food labels to identify you personally unless you include personal information in the image yourself.

5. Health and nutrition disclaimer

Healthy Food Scanner provides general food, ingredient, and nutrition information only. The app does not provide medical advice, diagnosis, or treatment.

Results may not always be complete, accurate, or up to date. Food ingredients, recipes, allergens, and nutrition values can change. Always check the official product packaging before buying or consuming a product.

If you have allergies, medical conditions, dietary restrictions, pregnancy-related concerns, child health concerns, or any medical questions, please consult a qualified healthcare professional.

6. Sharing of information

We do not sell personal data.

We may share limited information with trusted service providers only when necessary to operate the app, such as hosting providers, analytics tools, AI processing services, crash reporting tools, payment providers, or app store platforms.

These providers may only process data for the purposes described in this Privacy Policy.

7. Children and families

Healthy Food Scanner is designed to help families make better food choices. However, the app is not intended for unsupervised use by children. Parents or guardians should supervise children’s use of the app and make final food decisions.

8. Data storage and security

We take reasonable technical and organisational measures to protect user information. However, no online service can guarantee complete security.

Data may be stored for as long as needed to provide the app features, comply with legal obligations, improve the service, or resolve support issues.

9. Your rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing

• Request a copy of your data

To make a request, contact us at: privacy@healthyfoodscanner.app

10. Account and data deletion

If the app allows account creation, users can request account deletion and deletion of associated personal data by contacting us at:

privacy@healthyfoodscanner.app

Please include the email address used for your account. We may need to verify your identity before deleting account data.

11. Third-party links

The app or website may contain links to third-party websites, app stores, or services. We are not responsible for the privacy practices of third-party services.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

13. Contact us

For privacy questions or data requests, contact:

Healthy Food Scanner
Operated by Apex Prime AI
Website: https://www.healthyfoodscanner.app
Support: support@healthyfoodscanner.app
Privacy: privacy@healthyfoodscanner.app
Phone: +44 7944 582195